Last updated July 21, 2026

Privacy policy

Information we process

Repair Follow-Up processes account, shop, customer, vehicle, estimate, and message information supplied by participating repair shops and their customers.

How information is used

We use this information to provide customer follow-up, collect responses, secure accounts, support the service, and improve reliability. We do not sell personal information.

Data controls

Customers may opt out from any follow-up email. Repair shops control the records they submit and may request correction or deletion through support.

Contact

Questions can be sent to privacy@repairfollowup.com.